Yes. With the extensive records that are available to Links Genealogy Limited it would be a rare occurrence if we were unable to trace your 19th and 20th century ancestors. We will of course carry out preliminary searches first to ensure that we can at least start the journey before accepting any payment from you.

Should we still come to a halt in our family history research due to there being no available records or we are unable to locate them, then you have the peace of mind that we will either research another line of your family or make a pro rata payment refund/adjustment in price to you.

         
    Disclaimer

Please be aware that by their nature, surviving family records are often misleading or inaccurate. Many historical records contain illegible handwriting, multiple variations of surname spellings and a variety of errors. Official authoritative electronic databases often contain mis-transcriptions of original texts, particularly where the transcription has been undertaken overseas. For this reason, every family tree research project is vulnerable to the occasional inaccuracy. Links Genealogy Limited make every reasonable effort to verify the findings of our research, however while the quality of our research is of a high standard, we cannot guarantee the accuracy of the findings where evidence is unreliable or contradictory. If you believe you have spotted a mistake in our research findings then please contact us with the full details. We may, at our discretion, be able to verify your findings and update your family tree documents for you at no charge.

What if my ancestors come from overseas?

We only undertake research using English  and Welsh records. If during the course of our research we come across an ancestor who comes from abroad, we can only recommend that you pursue this line of research using a researcher based in the country of origin of that individual. Should this happen we will adjust our quoted price to reflect the work that we had carried out to that point.

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We accept payment with a debit or credit card using Paypal. All Paypal transactions take place in a secure web environment. This process takes only a matter of minutes and is available 24 hours a day. We will email you the  invoice to allow you to make the payment. NB You do not already have to have an account to make the payment. Simply follow the instructions when your email invoice arrives.

We also accept cheques and postal orders made payable to Links Genealogy or a bank transfer (we will provide our details)

Deposit

After reviewing your research requirements with you, we will carry out preliminary searches to ensure that there are family records available for you. There is no charge for this. Only when this has been confirmed will we ask for the deposit payment to be made and then the journey will begin...

Final Payment

Upon completion of your research you will be advised that  that the documentation is ready for dispatch. At this point  a request for the final payment will be made. Once this payment has been received the documentation will be forwarded to you via recorded or special delivery direct to your address. All documentation remains the property of Links Genealogy until the final payment is received.

Errors/omissions

We aim to produce high quality work using all up to date sources. If any error or omission is found due to error on our part then we will happily correct this by revising the relevent documentation.

All information supplied to Links Genealogy Ltd by yourself will be kept completely confidential with no information being passed to any company or individual.

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